The human-first support platform for every industry.
Relay brings humanity back to software. We empower teams to be present and personal, turning every support interaction into a relationship opportunity.
Support isn't an automation problem.
It's a relationship opportunity.
We believe that in the race to automate everything, companies have forgotten the most important part of business: people buy from people.
Relay exists to bring humanity back to software. We build tools that empower founders and teams to be present, personal, and proactive without burning out.
Built for modern SaaS teams.
Everything you need to deliver world-class support without the bloat of legacy helpdesks.
Proactive Alerts
Get notified when high-value users hit pricing pages or encounter errors, and reach out instantly.
Live Co-Browsing
See exactly what your user sees without downloads. Highlight elements on their screen to guide them through issues in real-time.
Video Profiles
Build trust instantly with personal video introductions that play when customers open the widget.
Omnichannel Notifications
Receive notifications and respond to customers via Slack or Telegram. Never miss a message.
Multi-Language Support
Support international customers seamlessly with widgets available in 15+ languages.
Message Bookmarking
Save testimonials, feature requests, and bug reports with a single click. Tag and organize for easy retrieval.
From setup to sales in 3 steps
Traditional widgets leave you blind. Relay gives you the context to solve issues and close deals.
Connect & Identify
Drop in one script and configure user identity, custom properties, and widget styling. Ready to go in under 5 minutes.
Engage & Assist
Get notified when users hit pricing pages or encounter errors. Respond instantly with Quick Replies, always under your control.
Convert & Scale
Turn support into growth. Sync feedback directly to Linear or Jira, and automatically close the loop on feature requests.
Support happens wherever you are.
Whether you're at your desk or on the go, Relay keeps you connected. Manage conversations, get alerts, and reply to customers from our fully responsive dashboard or dedicated mobile apps.
One Platform for Every Sector.
See how Relay empowers everyone to build better relationships.
Build trust personally, scale efficiently.
Founders cannot trust chatbots to represent their brand. Relay lets you be the face of your company without doing all the work.
- Video profiles specific to you
- Direct connection to high-value leads
- No robotic auto-responses
Works with any existing stack
Add Relay to your website or app in minutes. Compatible with all major frameworks, CMS platforms, and custom codebases.
Everything You Need to Know
Everything you need to know about Relay and how it can transform your customer support.
Simple pricing, powerful features.
Stop paying per-seat for basic features. Relay gives you everything you need to build relationships.
Starter
For early-stage startups building trust.
- 1 Workspace, 3 Agents
- JavaScript SDK & Mobile App
- 1GB Data Storage
- Video Profiles & Quick Replies
- Multi-language Support
- Slack Integration
Pro
Power features for growing teams.
Everything in Starter, plus:
- 10 Agents, Unlimited Storage
- Remove Relay Branding
- Custom Style & Colors
- Visitor Alerts & Outreach
- Reactions & Bookmarking
- Telegram Integration
Enterprise
Scale support without losing touch.
Everything in Pro, plus:
- 5 Workspaces, 25 Agents
- SSO (Single Sign-On)
- Co-Browsing (Consent-based)
- Audit Logs & Data Retention
- Advanced Team Collaboration
- 99.9% Uptime SLA Guarantee
Customer Support & Investor Relations
Partner with us to shape the future of intelligent systems. Reach out for strategic collaboration opportunities and platform support.